Privacy Policy
At Espresso Superstore we understand the importance of our customer’s privacy and how important it is to them to have the right to control their personal information. We also understand how information about you is used and shared and we respect this and will use the information carefully and sensibly.
This note describes our privacy policy. Visiting and using our website means you are accepting our practices described in this Privacy Policy. The information we receive from our customers helps us to improve, personalise and continue to improve your shopping experience with us. We record the following information
• Any information you input into our website, provide us with or give us in any way is stored in our database. You are able to choose not to provide certain information if you wish, but doing so you may not be able to take advantage of some of our features. Information that you provide us with is used for things such as; responding to requests, customising future shopping transactions, improving our website and general communication with you.
• When you interact with us we will store certain information, for example many websites use ‘cookies’ to track purchases when you have entered the site. If you are unable to receive or have the cookies switched off you may be unable to purchase from the website and also unable to login for specials offers etc
• To assist us in making email more useful and interesting at time we may receive confirmation when you open our emails if your computer allows this type of function.
What about cookies?
What are cookies? They are alphanumeric identifiers that we transfer to your computers hard drive through the web browser which enables our systems to recognise your browser which assists in providing features such as storage of items in your shopping cart, logging in and out of the website.
The ‘help’ tab on the toolbar will advise you on how to prevent your browser from accepting new cookies, how to get the browser to notify you when you receive new cookies, disabling cookies and more. Cookies allow you to take full advantage of features on a website, so we recommend that you leave this option turned on.
Do we share the information we receive?
We will not obtain any personal information about you without your consent or you knowingly provide it. We understand that providing personal information is an act of trust and we respect this and take it seriously. Under no circumstances will your personal information be used for any other purposes than intended by you. We will not supply or sell your personal information to any third party whatsoever except for the following exceptions;
• As a company grows and we continually try to develop it further we may sell or buy businesses and assets. In such transactions, customer information is generally one of the transferred business assets. In the event we sell the business, customer information will of course be transferred along with other assets.
• We may be required to release account and other personal information when we deem is appropriate to comply with the law or protect the rights, property or safety of our business, users or others. This may include exchanging information with other companies and organisation for fraud protection, credit risk reduction and supplying relevant information to Law Enforcement agencies
How secure is information about me?
We work hard and do everything possible to ensure the security of your personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts sensitive financial information you input during the ordering process. Our Secure Certificate is supplied by Rapid SSL Children
As we require credit card details, cheques, money orders or an account to purchase our products and services means we generally do not sell to children. If you are under the age of 18 years of age you may use the website but we reserve the right to not accept any orders if we believe it is against the law, lack of legitimate authority to authorise the purchase, no means to pay for the products or services or our products may cause harm to a minor. What choices do I have?
If you choose not to provide your personal information simply do not complete web forms and turn off the cookies option. If you choose to do this you will be unable to purchase from this particular website.
For more information about our privacy policy please contact us.